Frequently Asked Questions and useful info for hu I Pini village

Useful info

faq

Village opening dates

27 May 2023 - 10 September 2023

Insurance

Reception opening hours and check-in and check-out times

The reception is open daily between 08:00 and 22:00.

• Check-in from 15:00 onwards for all accommodation, or from 12:00 for the pitches.
• Check-out by 10:00 for all accommodation, or by 12:00 for the pitches.

If arriving or leaving outside of the opening hours, the security staff will be there for check-in and check-out. At the village entrance there is a bell to contact the security staff if there is nobody at the reception upon arrival.


Online Check-in

The Online Check-in service is active! It will allow you to speed up your entry into the structure and start your holiday immediately! To check in online before your arrival, follow the guided procedure at this link. You will receive a Check-in confirmation. Give it to our reception staff with an identity document!

If Online Check-in is not possible, registration will take place at the facility. So valid identity documents are required for each person. Please show your identity card at check-in, and if you're a non-EU citizen then please show your passport. Photos or copies of documents will not be accepted. Documents are required for minors too.

If you are travelling with your pet, please let us know at the time of booking and bring the relevant documents and vaccination certificates with you.


Tourist tax

The tourist tax is € 1.00 per person, per night, up to 10 nights.

Children under 10 years of age are exempt from payment.


Reception services

You can contact the reception for the following services:

• Check-in and check-out
• Customer care (including telephone)
• Tourist information about Rome and the surroundings
• Accommodation reservations
• Shuttle reservations
• Reporting problems that require maintenance
• Bicycle rental
• Luggage storage
• Tennis and table tennis racket rental
• Lost property service
• At the reception we also have a defibrillator


Rental supplements

Rentals are available at reception:

• Bed linen set additional to the first supply (€ 5.00
• Additional towel set to the first supply (€ 5.00)
• Standard baby set - high chair and cot (€ 6.00 per day)
• Fridge hire (€ 5.00 per day)
• Baby pram rental (€ 20,00 per day)


Breakfast

• The breakfast will be served in our pool bar and restaurant in accordance with Covid regulations and includes croissants, hot drinks of your choice, fruit juice, yoghurt, bread, butter, jam, Nutella, cereals, rusks, fresh fruit, toast with ham and cheese, cheese, and boiled eggs.

• Please specify any food intolerances in the notes


Water park opening dates

The pools are open every day from May 27 to September 10

The swimming pool is mainly for use by guests.


Entertainment

Entertainment activities run in the village every day from 27/05 to 09/09.

For a detailed program, please contact the reception or write a message on the I Pini.


Transfers

From Rome Fiumicino, we recommend taking the direct train to Fara Sabina.


Parking

Parking is free inside the village and in the spaces provided near the mobile homes.

In the car parks at the entrance to the facility there are 2 charging stations for electric cars.


Quiet hours

The village has quiet hours between 00:00 and 07:00. During these times it is not possible to drive around the premises.


Laundry

There is a self-service laundry room in the village with coin-operated washing machines and dryers.


Pet friendly

Four-legged friends are allowed in all accommodations.

If pets are brought to the accommodation, an additional €60 payment is required at all accommodations for end-of-stay cleaning. For the pitches, there is no extra fee to bring your pet with you.

The acceptance of large dogs or breeds considered to be high-risk must be agreed with Management. Dogs must be kept on a lead. Owners are responsible for any damage caused by their pets. Pets are strictly forbidden from entering swimming pools (except in the area dedicated to them), restaurant, sports areas and playgrounds.


Facilities for the disabled

For guests with physical impairments, there is a ramp to access the reception. There is also a bathroom with easy access at the swimming pool and accommodation without stairs.

For more details about accommodation, contact the reservations office on [email protected].


WI-FI

Guaranteed coverage in the common areas.


Sport facilities and play areas

Inside the village there is a five-a-side football pitch/tennis court, a beach volleyball court, a playground.


Separated waste collection

hu I Pini village takes great care to respect the environment and the beautiful natural surroundings. Help us too by separating your rubbish during your stay. You can find the bins in the collection areas shown on the village map. If you are unsure about how to separate something, you can ask our staff.


Medical services

There is an infirmary in the village and the reception is equipped with an automatic defibrillator. In addition, a list of doctors and children's nurses who can also make home visits within the village, for a fee, is available at the reception. Contact the reception for more details.


Restaurant and bar opening hours

• Restaurant and Bar
18.30 - 23.00 Restaurant
17.00 - 23.00 Bar

• Take away
18.30 - 23.00

• Pool Bar
09.00 - 19.30


Market opening hours

From Monday to Saturday
8.00 - 14.00, 16.30 - 19.30
Sunday
8.30 - 14.00


Accommodation cleaning

End-of-stay cleaning is included in the price for hu openair guests. The accommodation must be left clean and tidy.
Extra cleaning during the stay is on request at a cost of € 25.00
If pets stay at the accommodation, an additional end-of-stay cleaning fee of €60.00 is required.


Barbecues

Inside the village it is possible to have barbecues only in the designated bbq area.

To reserve a seat, please contact the reception desk.
Rental costs 10€ and a deposit of 10€.


Info & reservations

07654453349
[email protected]


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